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Smockshop Band

Wine Tavern FAQ

Do we need a reservation to visit?
Yes, reservations are required for all experiences at this time. Wine pick ups and bottle sales should be scheduled ahead of time as well. The best way to coordinate a wine pick up is by contacting us at visit@hiyuwinefarm.com.  
 
How can I check for availability and make a reservation?
All availability and reservations can be found on Tock. Reservations can be made up to 30 days in advance with minimum 2 days required for Lunch and Tasting and 5 days for Feasts.
 
Do you offer outdoor seating?
Yes, there are several tables outdoors. Please note the outside seating area is a mix of sun and shade, and we recommend considering the weather when planning your visit.
 
Are dogs allowed?

Yes, we love dogs and they are allowed on leash throughout our outdoor seating area. Please note that we are unable to accomodate dogs indoors.
 
Do you allow minors?
Absolutely, all ages are welcome in the Tasting Room! Please refer to the next question for adding guests/minors to your reservation to enjoy the experiences without food.
 
Can those who don’t drink partake in the experiences? 
Yes, we offer a discounted rate for children and adults who do not drink alcohol to ensure they are able to partake in the food portion of the tasting. If this is applicable to your party, please contact us directly by email to make a reservation. 
 
Do you offer tastings without food?
We are inspired by wine taverns of the European countryside that celebrate the bounty of local farmland. It is our deep belief that our wines are best enjoyed alongside food. 
 
Do you offer wines by the glass?
If time and space allows before the next table you are more than welcome to enjoy a glass or bottle of wine following your tasting. 
 
Can you accommodate dietary restrictions?
Yes, we can accommodate dietary restrictions with advance notice. After completing your reservation online you will have the opportunity to fill out a questionnaire with details regarding your visit. Please enter any restrictions here or reach out to us by email. 
 
How long should I expect to stay during my visit? 
We anticipate your visit to be around 1.5 - 2 hours for the Wine Farmers Lunch and Tavern Tasting reservations. Feasts and dinners may last 2+ hours.
 
Can we walk around the farm?
At this time, we are a working farm and cannot allow guests to walk unguided around the property. We will soon be offering guided farm tours by reservation on Thursdays - Sundays.

 

Health & Safety

We are so excited to welcome you to the farm! 
  • Our restrooms are sanitized every hour or more often, based on usage.
  • As long as weather allows we are opening all of our large folding doors to the tasting room allowing for maximum air flow for indoor seating. We also offer outdoor seating.
Are face coverings required?
Beginning June 30th, face coverings are now optional for customers when entering, exiting and walking about the Wine Tavern. They are not required when seated at your table for your tasting. We will have disposable masks to share with those who forget their own. All staff will be wearing masks at all times at this time. 
 
Will you be wearing gloves during service?
Oregon Health Authority guidelines prohibit wearing gloves while serving food and drink to customers to avoid possible cross contamination. We will be washing our hands or using sanitizer before serving each customer food or wine and before and after clearing dishes. 
 
Will you be using disposable products during service?
We are choosing to avoid using disposable products whenever possible. This means we are sanitizing all glassware, dishware and utensils before we open each day for service. All linens, plates and flatware are placed directly into an airtight storage container after cleaning. We have a robust recycling program and are working on systems to make sure that all disposable products are recycled.
 
What cleaning protocols have you enacted?
We will be sanitizing all shared surfaces after each touch. This includes menus, tables, chairs, door handles, light switches, and bathroom surfaces. We will have an extra person on staff during service to help specifically with cleaning duties.
 
Do you offer touchless payment options?
We suggest customers create an account with us online and enter your credit card information to safely store for your visit. This will allow a touchless option while in the tasting room. Alternatively, we use an iPad and card reader to swipe your card, which we will sanitize before returning to you. We will give you the option to let us sign for you and enter a tip only if desired. 
 
How are you monitoring the health of your staff?
All staff have access to protected sick time and will be required to stay at home if showing signs of illness. We have thermometers on site to monitor temperatures if needed. We ask that all customers also follow this practice by contacting us to reschedule your reservation and staying home if showing signs of illness.
 
Please contact us at visit@hiyuwinefarm.com if you have any unanswered questions.
 
Nate Ready
 
March 7, 2017 | Nate Ready

We make wine and stuff

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