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Smockshop Band

FAQs

Is there a commitment for The Understory?

By joining The Understory you commit to a one-year subscription in order to experience the entire scope of our wines and your subscription benefits. 

What variety of wines will I receive?

Each subscription includes two shipments per year of various Smockshop Band and Hiyu wines. Wines will be a mix of white, red &  rosé and those in the emergent layer may receive more of our Hiyu wines, small production sparkling and orange wines, and possible duplicate bottles of particular wines. Please reach out to us directly if you are interested in adding a magnum package to your subscription. 

Can I choose which wines I will recieve?

Wines may not be selected by the subscriber, but we encourage you to reach out to us, let us know what kind of wines you’re interested and we’ll do our best to accommodate your request.

When will I receive my wine?

Those based locally can arrange to pick up their wine at one of our monthly gatherings. Those  who choose to have their wine shipped will receive two annual shipments; one before the hot summer months (April/May) and one before freezing temperature in the fall (October/November). Additional wine orders will be consolidated into your monthly shipments. 

How will I be charged?

Friends of the Farm  can choose how they would like to be charged, whether it be monthly, or yearly. For Hiyu, this payment plan serves as a constant economic resource for our farm. Animals, fields, and vine sites must be tended to from dusk to dawn, each and every day, and this reliable financial support network is critical for our growth.

Can I pick my wines up at Hiyu?

Wine farm members are encouraged to attend our monthly gatherings that will showcase these wines and will be available for pick-up as part of your allocation. You can also choose to have them shipped, or arrange an appointment to have them ready for pick-up.

How can I visit the Hiyu?

We love it when subscribers visit the farm! Please reach out by phone or email at least 24 hours in advance when making reservations for our wine tavern and 5 days notice for lunches, dinners and farm tours. 
Can I purchase additional wines?

Yes! We encourage you to buy additional wine for yourself as well as for family and friends. Understory subscribers will receive a discount on additional purchases corresponding with their subscription level. 

Will I be charged for shipping additional wine purchases?

If you consolodate the shipping of additional wine purchases in your Fall or Spring Understory shipment you will not be charged any additional shipping fees. If you choose to ship outside of the provided shipping window, standard shipping rates will apply.