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Smockshop Band

Wine Tavern FAQ

Do we need a reservation to visit?
Yes, reservations are required for all experiences at this time. Wine pick ups and bottle sales need to be scheduled ahead of time as well. Contacting us by email at visit@hiyuwinefarm.com ensures the quickest turnaround time. 
 
Do you offer outdoor seating?
Yes, we offer several tables outdoors. Please note the outside seating area is a mix of sun and shade so please plan accordingly for weather. 
 
Are dogs allowed?
Yes, dogs are allowed on leash in our outdoor seating area. We do not allow dogs indoors. 
 
Do you allow minors?
Absolutely, all ages are welcome in the tasting room!
 
Can those who don’t drink partake in the experiences? 
Yes, we offer a discounted rate for children and adults who do not drink so that they can partake in the food portion of the tasting. Please contact us directly by email to make a reservation. 
 
Do you offer tastings without food?
No, we are inspired by wine taverns of the European countryside that celebrate the bounty of local farmland. We always serve food alongside our wines. 
 
Do you offer wines by the glass?
If time and space allows before the next table you are more than welcome to enjoy a glass or bottle of wine following your tasting. 
 
Can you accommodate dietary restrictions?
Yes, we can accommodate dietary restrictions with advance notice. After completing your reservation online you will have the opportunity to fill out a questionnaire with details regarding your visit. Please enter any restrictions here or reach out to us by email.
 
How long should I expect to stay during my visit? 
You should expect a tasting with snacks to take approximately 1 hour, a tasting with a full meal to take 1.5 hours and a farm tour to take 1 hour. 
 
Can we walk around the farm?
Because we are a working farm we cannot allow guests to walk unguided around the property. We offer guided farm tours by reservation at 5PM on Thursday, Friday & Saturday and 10AM on Sunday. 
 

Health & Safety

 
What should I expect when visiting the tasting room?
We are so excited to welcome you back to the farm! The experience may feel a little different as we are required to keep 6 ft distance when not directly serving you. 
During direct service we will not be able to speak or answer questions until we’ve gained 6 ft of distance between us. Then we will happily discuss the food and wine and answer any questions! 
In accordance with OHA guidelines we will not be presetting tables, which means we will set around our guests once a table is assigned. 
We have started using key-only entry for our restrooms so that we may ensure you enter a space that has been sanitized for your safety.
As long as weather allows we are opening all of our large folding doors to the tasting room allowing for maximum air flow for indoor seating. We also offer outdoor seating.
 
Have you adjusted your capacity?
Yes, we've reduced our seating capacity by 75% to conform with OHA guidelines of 6 ft distance between parties. There are just three private tables for up to 6 guests available for each seating. 
 
Are face coverings required?
Face coverings are required for customers when entering, exiting and walking about the tasting room. They are not required when seated at your table for your tasting. We will have disposable masks to share with those who forget their own. All staff will be wearing masks at all times. 
 
Will you be wearing gloves during service?
Our kitchen staff will be wearing gloves while handling and preparing your food. Our service staff will only be wearing gloves while cleaning. Oregon Health Authority guidelines prohibit wearing gloves while serving food and drink to customers to avoid possible cross contamination. We will be washing our hands or using sanitizer before serving each customer food or wine and before and after clearing dishes. 
 
Will you be using disposable products during service?
We are choosing to avoid using disposable products whenever possible. This means we are sanitizing all glassware, dishware and utensils before we open each day for service. All linens, plates and flatware are placed directly into an airtight storage container after cleaning. We have a robust recycling program and are working on systems to make sure that all disposable products are recycled.
 
What cleaning protocols have you enacted?
We will be sanitizing all shared surfaces after each touch. This includes menus, tables, chairs, door handles, light switches, bathroom keys and bathroom surfaces. We will have an extra person on staff during service to help specifically with cleaning duties.
 
Do you offer touchless payment options?
We suggest customers create an account with us online and enter your credit card information to safely store for your visit. This will allow a touchless option while in the tasting room. Alternatively, we use an iPad and card reader to swipe your card, which we will sanitize before returning to you. We will give you the option to let us sign for you and enter a tip only if desired. 
 
How are you monitoring the health of your staff?
All staff has access to protected sick time and will be required to stay at home if showing signs of illness. We have thermometers on site to monitor temperatures if needed. We ask that all customers also follow this practice by contacting us to reschedule your reservation and staying home if showing signs of illness.
Please contact us at visit@hiyuwinefarm.com if you have any unanswered questions.